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Change Manager

Cadarache, Provence-Alpes-Côte-d’Azur, France

Job description

We are looking for a Change Manager on behalf of and in support to our client for their location in Cadarache, France. The selected candidate should show integrity and professionalism.


Please note, the successful candidate will be employed by ATG Europe (or one of its subsidiaries). Furthermore, upon selection, they will be subject to a general security screening performed by an external provider (further information will be provided at the interview stage).


The successful candidate will be tasked with, but not limited to:

  • Change Process Management;
    • Maintenance of a standardized change management process aligned with ITIL best practices;
    • Definition of change management policies, procedures, and guidelines to govern the initiation, review, approval, and implementation of changes across IT service domains;
  • Change Request Evaluation;
    • Review and evaluation of change requests submitted by stakeholders, ensuring they are complete, accurate, and compliant with change management policies and procedures;
    • Assessment of the potential impact of proposed changes on IT services, systems, and infrastructure, considering factors such as risk, cost, and business continuity;
  • Change Advisory Board (CAB) Facilitation;
    • Coordination and facilitation of meetings of the Change Advisory Board (CAB) to review and assess change requests;
    • Presentation of change proposals to the CAB, providing relevant information and analysis to support decision-making;
    • Collaboration with CAB members to evaluate change impacts, risks, and dependencies, and to obtain necessary approvals for change implementation;
  • Change Implementation Oversight;
    • Monitoring od the implementation of approved changes, ensuring they are executed according to the defined change management process and schedule;
    • Coordination with relevant stakeholders, including service desk technicians, system administrators, and network engineers, to execute changes efficiently and minimize disruptions to IT services;
    • Tracking and documentation of change activities, including implementation status, outcomes, and any unexpected issues or incidents that arise during the change process;
  • Communication and Stakeholder Engagement;
    • Communicate change-related updates, announcements, and instructions to stakeholders, including end users, IT staff, and management;
    • Proactively address concerns and inquiries from stakeholders regarding planned changes, ensuring transparency and understanding throughout the change lifecycle;
  • Continuous Improvement;
    • Monitoring and evaluation of the effectiveness of the change management process, identifying opportunities for improvement and optimization;
    • Collection of feedback from stakeholders and CAB members to assess the impact of changes and identify areas for enhancement;
  • Risk Management and Compliance;
    • Ensure changes are implemented in accordance with relevant policies, standards, and regulations, such as IT security guidelines and data privacy requirements.

Job requirements

  • Completed vocational training or a bachelor's degree in Computer Science, Engineering, or another relevant domain;
  • At least 5 years of work experience, including at least 1 year of work experience in a similar role;
  • ITIL 4 “Create, Deliver and Support” certification is an asset;
  • Strong analytical and problem-solving abilities;
  • Excellent communication and interpersonal skills;
  • Ability to work collaboratively with cross-functional teams;
  • Fluency in English, both written and spoken;
  • Eligibility to work and live in the EU.

Please submit your application in English via the apply button below. Applications submitted in other languages will not be considered.

Details

Cadarache, France

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What do we offer?

In ATG Europe (or our subsidiaries) you will have the chance to work on the most interesting and technologically advanced projects in the space, big-science, and high-tech domains. You will enjoy the focused yet relaxed spirit and culture of our teams and the excellent working conditions our company provides. We firmly believe that development and growth perspectives are crucial to everyone’s career, and we therefore provide you with a personal development plan, regular assessment checkpoints and a dedicated training and education budget to support you, not only in your current work, but also paving the road to your next professional steps.

For those relocating in order to embrace a new career with us, we offer international relocation assistance in settling in your new home or finding the right school for your children and a relocation budget that is applicable to all ATG staff.

About ATG Europe

Today, ATG Europe is recognized as a leading provider of specialized engineering, scientific and technical services to the European Space, Big-Science, and high-tech industry. Our headquarters are located in Noordwijk, the Netherlands and we have subsidiaries in Germany, Ireland, Spain, Italy, and the UK. Besides these countries, ATG also operates in France, Czech Republic, Sweden, Norway, and Belgium.