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IT Operations and Administration Technician

  • On-site
    • Redu, Walloon Region, Belgium
  • ESA/ESEC

Job description

We are looking for an IT Operations and Administration Technician to complete our consultants Workforce Management Service to support the European Space Agency (ESA) at their location in Redu, Belgium.


Please note, the successful candidate will be employed by ATG Europe (or one of its subsidiaries). Furthermore, upon selection, they will be subject to a general security screening performed by an external provider (further information will be provided at the interview stage).


The successful candidate will be tasked with, but not limited to:

  • Provide 1st/2nd level support on client ICT incidents;
  • Fulfil client ICT service requests;
  • Prepare, configure and maintain PCs;
  • Prepare, configure and maintain mobile phones and tablets;
  • Prepare, configure and maintain mobile offices;
  • Prepare and configure desk phones;
  • Install, administer and maintain the network and telecommunication infrastructure of, including a LAN and a WAN;
  • Support and maintain the Internet access, the wireless networks, VoIP and Videoconferencing solutions;
  • Perform upgrades and replacement of Network and Voice/Video infrastructure components;
  • Prepare, configure and maintain network switches and perform required cabling and patch panel changes;
  • Prepare and configure USB sticks and tokens;
  • Ensure CMDB maintenance throughout the users assets’ lifecycle.

Job requirements

Please ensure that your CV clearly explains how you meet the mandatory requirements. If it doesn’t align completely with the essential criteria, it could result in rejection.

  • Certificate in Computer Science, IT, or a related field, or equivalent professional experience;
  • At least 1-2 years of experience in IT support or system administration, preferably in an education/training or laboratory environment;
  • Knowledge Windows OS;
  • Familiarity with client hardware (laptops, mobile phones, tablets);
  • Knowledge of Windows OS remote deployments;
  • Knowledge of Network management and automation;
  • Knowledge of troubleshooting LAN, WAN, wireless and collaboration environments;
  • Experience working in an ITIL environment;
  • Fluency in English, both written and spoken.

Please submit your application in English via the apply button below. Applications submitted in other languages will not be considered.

Details

  • Redu, Belgium
ESA/ESEC

or

What do we offer?

In ATG Europe (or our subsidiaries) you will have the chance to work on the most interesting and technologically advanced projects in the space, big-science, and high-tech domains. You will enjoy the focused yet relaxed spirit and culture of our teams and the excellent working conditions our company provides. We firmly believe that development and growth perspectives are crucial to everyone’s career, and we therefore provide you with a personal development plan, regular assessment checkpoints and a dedicated training and education budget to support you, not only in your current work, but also paving the road to your next professional steps.

Relocating from abroad? We offer attractive relocation assistance, including temporary accommodation and a relocation budget, to help you make a smooth transition. Eligibility criteria apply.



About ATG Europe

Today, ATG Europe is recognized as a leading provider of specialized engineering, scientific and technical services to the European Space, Big-Science, and high-tech industry. Our headquarters are located in Noordwijk, the Netherlands and we have subsidiaries in Germany, Ireland, Spain, Italy, and the UK. Besides these countries, ATG also operates in France, Czech Republic, Sweden, Norway, and Belgium.

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